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Professional Support Services
This page outlines the support services provided for the products
supplied by Deepak Sareen Associates. Deepak Sareen provides these
services working with its sister company, Sareen Software.
TimeSheet Professional
Carpe Diem
Timeslips
TimeSheet Professional Support
If you have any questions on the annual maintenance and support
plans available, please contact our sales team on +44 (0) 20 8423
8855 or email sales@dsareen.com
. For information on any of our services please call on +44 (0)
20 8423 8855 or email services@dsareen.com
.
The following tools are provided to help you get the most out of
TimeSheet Professional:
TimeSheet Professional Email Support
Support is available by email to TimeSheet Professional customers
with current support contracts. Email the TimeSheet Professional
support team at tspsupport@dsareen.com.
TimeSheet Professional Telephone Support
Support is provided by telephone to TimeSheet Professional customers
with current support contracts, between the hours of 9:15am and
12:45pm and 2:15pm and 5:15pm Monday to Thursday and 9:15am and
12:45pm and 2:15pm and 4:45pm on Friday, UK standard time, and with
the exception of public holidays. Call the TimeSheet Professional
support team on +44 (0) 20 8423 8855.
TimeSheet Professional online support
You can register for and then access Best Software's online support
for TimeSheet Professional at www.best-software.com/support/index.asp?cookies=ok
. You will require your Best Software customer number to register.
If you do not have this, please email tspsupport@dsareen.com
to request it.
Timesheet Professional Current
version - Release 9.0.5.0
Carpe Diem Support
If you have any questions on the annual maintenance and support
plans available, please contact our sales team on +44 (0) 20 8423
8855 or email sales@dsareen.com
. For information on any of our services please call on +44 (0)
20 8423 8855 or email services@dsareen.com
.
The following tools are provided to help you get the most out of
Carpe Diem:
Carpe Diem Email Support
Support is available by email to Carpe Diem customers with current
support contracts. Email the Carpe Diem support team at cdsupport@dsareen.com.
Carpe Diem Telephone Support
Support is provided by telephone to Carpe Diem customers with current
support contracts, between the hours of 9:15am and 12:45pm and 2:15pm
and 5:15pm Monday to Thursday and 9:15am and 12:45pm and 2:15pm
and 4:45pm on Friday, UK standard time, and with the exception of
public holidays. Call the Carpe Diem support team on +44 (0) 20
8423 8855.
Carpe Diem Online Support
You can register for and then access Best Software's online support
for Carpe Diem at www.best-software.com/support/index.asp?cookies=ok
. You will require your Best Software customer number to register.
If you do not have this, please email cdsupport@dsareen.com
to request it.
Carpe Diem Current version - Release
4.5.0.22
Timeslips Support
If you have any questions on the annual maintenance and support
plans available, please contact our sales team on +44 (0) 20 8423
8855 or email sales@dsareen.com
. For information on any of our services please call on +44 (0)
20 8423 8855 or email services@dsareen.com
.
The following tools are provided to help you get the most out of
Timeslips:
Timeslips Email Support
Support is available by email to Timeslips customers with current
support contracts. Email the Timeslips support team at tslsupport@dsareen.com.
Timeslips Telephone Support
Support is provided by telephone to Timeslips customers with current
support contracts, between the hours of 9:15am and 12:45pm and 2:15pm
and 5:15pm Monday to Thursday and 9:15am and 12:45pm and 2:15pm
and 4:45pm on Friday, UK standard time, and with the exception of
public holidays. Call the Timeslips support team on +44 (0) 20 8423
8855.
Timeslips Support Downloads
The Support Downloads page of Timeslips.com contains information
on the most recent software releases, release notes, and any service
releases to help you upgrade, if necessary. Service Release Instructions
and Release Notes are also found on this page: http://www.timeslips.com/Support/downloads/default.asp.
Timeslips Online Support
Even if you do not have a current support contract, you can go
to our free online knowledge center: http://www.timeslips.com/support/kcenter/.
Timeslips Current version - Timeslips
2005 Release 13.0.0.24
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